Review in consultation with our clients, the appropriate level of Service Charges, taking into account funds held in Trust and expected levels of expenditure. Ensuring suitable Reserve Funds are in place for the long-term management of your properties. Issue invoices to Lessees in accordance with the Lease.
Service Charge Collection
Receive payments and pay into the secure Client Account. All clients’ monies are held in Trust. We will follow up late payments and take appropriate steps to ensure payment. New instructions with a history of bad payment, have had arrears eliminated under our control.
With regular visits to your properties we ensure that the buildings and grounds are maintained to a good standard within the limits of the maintenance budget. We will liaise with clients over specific areas of concern, prepare and distribute circulars when necessary. We will resolve disputes between lessees through a reasoned approach, ensuring that covenants are upheld.
Supervision of Contractors
Liaise with all contractors, reviewing contracts, obtaining quotations and ensuring proper levels of workmanship are provided. Failure to do so will be progressed by approaching an alternative contractor.
Payment of Suppliers
We will pay all invoices upon satisfactory completion of services or supply, at the appropriate time and usually within 7 days of receipt.
Preparation of Accounts
We use a computerised accounting system to monitor all aspects of Service Charge Accounts and to generate management information. We supply the Accountants with all the information they require to prepare the end of year financial statement, ensuring that all relevant information is submitted to the Inland Revenue and Companies House as appropriate. We can obtain favourable audit fees from our accountants, for our client’s consideration and will distribute end of year accounts to Lessees.
Our insurance brokers have been successful in reducing insurance premiums for many of our clients and we would recommend that all insurance matters are processed through them. We forward claims made by Lessees on the Buildings Insurance Policy and we never take commissions.